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DISPATCH & TRANSIT GUIDELINES

Shipping & Delivery Policy

🇮🇳 Domestic Shipping (Within India)

Delivery Time:

Orders are typically delivered within 4–6 business days. In some remote or non-metro locations, delivery may take slightly longer depending on carrier transit routes.

Shipping Charges:

A flat shipping fee of ₹100 applies to domestic orders if you pay via Cash on Delivery. For all prepaid / online orders, shipping is 100% Free.

Payment Options:

Cash on Delivery is supported for select domestic orders. We also accept all major Debit Cards, Credit Cards, RuPay, UPI (Google Pay, PhonePe, Paytm), and Net Banking via 256-bit encrypted gateways.

Order Tracking & Notifications:

You will receive regular SMS and email notifications regarding your order milestones. The tracking ID and carrier link will be sent within 1–2 business days after your parcel is dispatched from our central warehouse.

Important Delivery Notes:
  • Business Days: Exclude Sundays, national holidays, bank holidays, and regional festivals.
  • Delivery Discrepancies: If your tracking shows “Delivered” but you have not received the parcel, please contact us within 24 hours. Inquiries made beyond 24 hours may not be eligible for carrier claims.
  • Package Denial: Please do not accept any parcel that appears opened, tampered with, or heavily damaged. Accept the package only if our tamper-evident seal is intact.

✈️ International Shipping

Delivery Time:

International consignments are delivered within 1–3 weeks, depending on the destination country and international air customs clearance speeds.

International Shipping Charges:

Shipping fees for overseas shipments are calculated dynamically based on total consignment weight, number of items, and the destination country.

Returns & Exchanges:

Please note that we do not accept returns or exchanges on international orders due to cross-border logistics and import tariff regulations.

Custom Duties & Taxes:

Additional customs duty, import VAT, or clearance charges may apply upon parcel arrival in your destination country. Advita Fashion is not responsible for international customs fees. If a customer refuses to clear local customs charges, the order cannot be refunded.


Need Help with a Shipment?

Email our logistics desk at support@advitafashion.com with your Order ID.

Helpline / WhatsApp: +91 8448687312 (Monday–Saturday, 10:00 AM – 6:30 PM IST).